Thank you — your request has been received

Your message has been successfully submitted to smartfinanwce.com (LLC, EDRPOU code 35614011), Office 7, 22 Sahaidachnoho Street, Kyiv, 04070, Ukraine.

We review every enquiry and will reply to the email address or phone number you supplied. If you do not hear from us within two business days, please contact us directly using the details below.

Contact and complaint route

Email: contact@smartfinanwce.com
Phone: +380 506 356 7742

Complaints are handled in writing. Please describe the issue and include your order reference, if any. We acknowledge complaints and explain the next steps; unresolved consumer disputes may be referred to the relevant Ukrainian consumer protection authority.

Legal information

• Provider identification and pre-contract information are given under Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 3 September 2015.
• Consumer information, complaint handling and redress follow Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10 June 2023.
• Personal data is processed as described in our Privacy Policy under Law of Ukraine No. 3993-IX 'On Personal Data Protection' dated 19 September 2024.
• Non-essential cookies and tracking require prior consent under Law of Ukraine No. 1089-IX 'On Electronic Communications' dated 16 December 2020 and Law of Ukraine No. 3993-IX 'On Personal Data Protection' dated 19 September 2024.
• Consumer information is available in Ukrainian under Law of Ukraine No. 2704-VIII 'On Ensuring the Functioning of Ukrainian as the State Language' dated 25 April 2019; this English page is provided in addition.
• Advertising claims on this site are identifiable, truthful and substantiated under Law of Ukraine No. 270/96-VR 'On Advertising' dated 3 July 1996.